Frequently Asked Questions (FAQs) –Joint Drive USA Corp
1. What is Joint Drive USA Corp?
Joint Drive USA Corp is a professional trucking dispatch service that helps owner-operators and fleet owners find high-paying loads, negotiate rates, and handle paperwork, allowing you to focus on driving while we take care of the rest.
2. How does your dispatch service work?
We connect truckers with freight brokers and direct shippers, negotiate the best rates, and manage all paperwork, including rate confirmations and carrier packets. Our dispatchers keep you moving efficiently with minimal downtime.
3. Do I need my own MC authority to work with you?
Yes, you must have an active Motor Carrier (MC) authority and a valid DOT number to use our dispatching services.
4. What truck types do you dispatch?
We dispatch a variety of truck types, including:
Dry Vans
Reefers
Flatbeds
Step Decks
Conestogas
Power-Only
Box Trucks
Hotshots
5. How much do you charge for your dispatching services?
Our pricing is competitive and based on a percentage of the load rate. Contact us for detailed pricing and plans based on your truck type and hauling needs.
6. Are there any hidden fees?
No, we operate with full transparency. Our only charge is the agreed-upon dispatching percentage—no hidden fees, no extra costs.
7. How do I get paid for my loads?
You will be paid directly by the brokers or shippers. We do not handle your payments; we only assist in finding, negotiating, and securing your loads.
8. Do you offer factoring services?
While we do not provide factoring ourselves, we can recommend trusted factoring companies to help you get paid faster.
General Questions
Pricing & Payments
Loads & Operations
9. Do I have to take every load you find?
No, you have full control over which loads you accept. We present options based on your preferences, and you decide what works best for you.
10. Do you require a contract?
We offer flexible service agreements. You are not locked into long-term commitments and can choose to work with us on a load-by-load basis.
11. Can you help with backhauls?
Yes! We aim to minimize deadhead miles by finding return loads that keep you earning on both legs of your trips.
12. How do you find loads for me?
We use multiple load boards, broker connections, and direct shipper relationships to secure the best-paying freight for your truck.
Support & Additional Services
13. Do you provide 24/7 dispatching?
Yes, our team is available around the clock to assist you with load bookings, emergency support, and route planning.
14. Can you help with paperwork and carrier packets?
Yes! We handle all necessary paperwork, including carrier packets, rate confirmations, and invoicing assistance.
15. Do you help with compliance and safety?
We can assist in ensuring your documentation and insurance meet DOT and FMCSA compliance standards.
16. How do I sign up for your dispatching service?
Getting started is easy! Contact us through our website or call us, and we’ll guide you through the onboarding process, including paperwork and service agreements.
Dispatching Process & How It Works
At Joint Drive USA Corp, we make it simple and efficient. Here’s how our process works:
1. Sign Up & Onboarding
Contact us to discuss your trucking needs.
Provide necessary documents (MC Authority, W-9, Insurance, etc.).
Sign our dispatch service agreement to get started.
2. Load Searching & Booking
Our expert dispatchers find loads that match your equipment and preferences.
We negotiate the best possible rates with brokers and shippers.
Once you approve the load, we will handle the paperwork and confirmations.
3. Pickup & Delivery
We provide all load details, including pickup/delivery locations and special instructions.
You haul the freight and stay updated with our support team for any assistance.
4. Payment & Invoicing
You get paid directly from the broker or shipper based on agreed payment terms.
If you use factoring, we ensure your loads are booked with brokers approved by your factoring company.
We also help with invoicing and documentation if needed.
5. Continuous Support & Load Optimization
We monitor market trends to get you better-paying loads.
Our dispatchers help minimize deadhead miles by securing backhauls.
We handle any issues with brokers, paperwork, or compliance.
Additional FAQs – Trucking & Dispatching
Factoring & Payments
1. What is freight factoring, and do I need it?
Freight factoring is a financial service where a factoring company buys your unpaid invoices at a discount and pays you upfront, so you don’t have to wait 30+ days for brokers to pay. It’s optional but helpful for maintaining cash flow.
2. Can I use my own factoring company?
Yes! If you already work with a factoring company, we will ensure your loads are booked with brokers and shippers that are approved by your factoring provider.
3. Do you help with broker credit checks?
Yes, we verify brokers and shippers before booking loads to ensure they have good payment history and creditworthiness
Carrier & Compliance
1. What documents do I need to start working with Joint Drive USA Corp?
You’ll need:
MC Authority & DOT Number
W-9 Form
Certificate of Insurance (COI)
Signed Dispatch Agreement with us
2. Do I need my own trailer to work with you?
If you run power-only, we can find trailer leasing or rental options. Otherwise, you should have a trailer for reefer, dry van, flatbed, or other specialized hauling.
3. What insurance do I need for dispatching?
You’ll need at least:
Primary Liability Insurance ($1M coverage)
Cargo Insurance ($100K coverage minimum)
Some shippers or brokers may require additional coverage.
4. Can you help with setting up my trucking business?
Yes! While we focus on dispatching, we can guide you on getting your MC authority, DOT compliance, and connecting with legal or financial experts for business setup.
Load Boards & Booking
1. Do you use load boards to find loads?
Yes! We use premium load boards like DAT, Truckstop, and private broker networks to find the best-paying loads for you.
2. Can I suggest loads I find on load boards?
Absolutely! If you see a load you want, just send it to us, and we’ll handle negotiations and paperwork for you.
3. What if a broker cancels my load last minute?
If a broker cancels, we immediately work on securing a replacement load to keep your truck moving. We also document the cancellation to help you avoid brokers with poor reliability
